Privacy Policy

1. Introduction

Welcome to My Custom Patches ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

2. The Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data: First name, last name, username, or similar identifier.
• Contact Data: Billing address, delivery address, email address, and telephone numbers.
• Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location.
• Design Data: Artwork, logos, and images you upload for the purpose of creating custom patches.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new customer.
• To process and deliver your order (including managing payments, fees, and charges).
• To manage our relationship with you (notifying you about changes to our terms or privacy policy).
• To produce your custom products (sharing artwork files with our production facility).

4. Intellectual Property & Artwork

Any artwork or designs uploaded to our "Instant Quote" or "Contact" forms are stored securely via Cloudinary services. We do not share your proprietary designs with third parties other than our direct manufacturing partners required to fulfill your order. Your designs remain your intellectual property.

5. International Transfers

As a business with a global clientele (USA, Europe, Asia), your data may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing, or processing.

6. Your Legal Rights (GDPR & CCPA)

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time to the relevant data protection authority.

7. Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact us: